PMP Definitions: Q

Many of the words defined here have broader, and in some cases different, dictionary definitions. In some cases, a single glossary term consists of multiple words (e.g., root cause analysis).

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Definitions: Q
Quality The degree to which a set of inherent characteristics fulfills requirements.
Quality Audits A quality audit is a structured, independent process to determine if project activities comply with organizational and project policies, processes, and procedures.
Quality Checklists A structured tool used to verify that a set of required steps has been performed.
Quality Control Measurements The documented results of control quality activities.
Quality Management Plan A component of the project or program management plan that describes how applicable policies, procedures, and guidelines will be implemented to achieve the quality objectives.
Quality Management System The organizational framework whose structure provides the policies, processes, procedures, and resources required to implement the quality management plan. The typical project quality management plan should be compatible to the organization's quality management system.
Quality Metrics A description of a project or product attribute and how to measure it.
Quality Policy A policy specific to the Project Quality Management Knowledge Area, it establishes the basic principles that should govern the organization's actions as it implements its system for quality management.
Quality Report A project document that includes quality management issues, recommendations for corrective actions, and a summary of findings from quality control activities and may include recommendations for process, project, and product improvements.
Quality Requirement A condition or capability that will be used to assess conformance by validating the acceptability of an attribute for the quality of a result.
Questionnaires Written sets of questions designed to quickly accumulate information from a large number of respondents.
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